Effective Date: July 20, 2025
At Gen2PDF, we value your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website, API, WordPress plugin, and related services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name and email (if you contact us or create an account)
Billing details for paid plans (handled securely via third-party processors)
IP address (for abuse prevention)
b. API Usage Data
API key usage and request logs (URL, parameters, timestamp)
Document size and number of conversions
Referer or origin headers (for internal key validation)
c. Website Analytics
We may use tools like Google Analytics or server logs to collect anonymized data about how visitors interact with our website.
2. How We Use Your Information
We use collected information to:
– Provide and maintain the service
– Monitor system health and prevent abuse
– Respond to support inquiries
– Improve product features and user experience
– Process payments (via WooCommerce or secure gateways)
– Comply with legal obligations
3. Cookies
Our website may use cookies to:
– Maintain session state
– Track anonymous analytics
– Remember preferences
You may disable cookies in your browser settings, though this may affect certain features.
4. Data Sharing
We do not sell or share your personal data with third parties, except:
– With payment processors (e.g., Stripe, PayPal) when you purchase a plan
– With our hosting and infrastructure providers (for service delivery only)
– When required by law, court order, or to investigate misuse
5. Data Retention
We retain usage data and logs for up to 90 days for auditing and abuse prevention. If you delete your account or request deletion, personal data will be removed within 30 days unless otherwise required.
6. Security
We implement security measures such as HTTPS encryption, access control, and API rate limits to protect your data. However, no system is 100% secure. Please notify us immediately of any suspected breach.
7. User Rights (GDPR/CCPA)
If you reside in the EU, UK, or California, you have the right to:
– Access the data we store about you
– Request correction or deletion of your data
– Withdraw consent or object to data processing
– To exercise these rights, contact us at info@gen2pdf.com
8. Third-Party Services
Some parts of our service may rely on third-party platforms, such as:
– Google Fonts or CDN services for frontend delivery
– WooCommerce for licensing and billing
– WordPress REST API for key verification
– These services may have their own privacy policies.
9. Children’s Privacy
Gen2PDF does not knowingly collect data from children under 13. If we discover such information has been collected, we will delete it immediately.
10. Updates to this Policy
We may update this policy periodically. The latest version will always be available at https://gen2pdf.com/privacy-policy. Material changes will be communicated via email or site notice.
11. Contact Us
For questions, concerns, or data requests, please contact: info@gen2pdf.com