Last updated: July 20, 2025
At Gen2PDF, we are committed to protecting your personal data and ensuring transparency about how we collect, use, and store your information. This Privacy Policy outlines your rights under the General Data Protection Regulation (GDPR) and explains how we handle your data.
1. Who We Are
Gen2PDF is a web-based service that allows users to convert HTML or URLs into PDF documents using our REST API or WordPress plugin.
2. What Data We Collect
We may collect and process the following types of personal data:
– Contact Information: Email address if you register or contact us
– Usage Data: IP address, API requests, URL or HTML source used for conversion
– Account Data: API key details, plan type, usage logs
– Technical Data: Browser type, device, OS, and referral source
– Cookies and Analytics: If you use our website, we may collect data via cookies and Google Analytics
3. Why We Collect Your Data
We use your data for the following purposes:
– To provide and maintain the Gen2PDF service
– To authenticate and verify API usage
– To monitor usage for fair use and quota enforcement
– To improve our service and fix technical issues
– To communicate important updates or support-related information
– For security, fraud prevention, and legal compliance
4. Legal Basis for Processing
We rely on the following lawful bases:
– Contractual necessity: When you use our API or plugin
– Consent: When you accept cookies or submit optional forms
– Legitimate interest: To improve our platform and ensure security
– Legal obligation: When required by law or regulations
5. Cookies and Tracking Technologies
We use cookies to:
– Remember user preferences
– Analyze usage via Google Analytics
– Manage session-based features like API key access
You can manage your cookie preferences through the cookie banner or browser settings.
6. How We Store and Protect Your Data
– Data is stored on secure servers located in [your server region, e.g. Europe or USA]
– API logs are retained for up to 30 days for usage monitoring
– Access is limited to authorized personnel
– All communications are encrypted using HTTPS
7. Sharing of Your Information
We do not sell or rent your personal data. We may share data with:
– Hosting providers (e.g. DigitalOcean, AWS)
– Payment processors (e.g. Stripe, PayPal)
– Analytics tools (e.g. Google Analytics)
All third-party services comply with GDPR or similar data protection laws.
8. Your Rights Under GDPR
You have the right to:
– Access your personal data
– Rectify inaccurate information
– Delete your data (“Right to be forgotten”)
– Restrict or object to processing
– Data portability (receive your data in a machine-readable format)
To exercise any of these rights, please contact us at: info@gen2pdf.com
9. Data Retention
We retain your personal data only as long as necessary for the purposes listed above or as required by law. API logs are deleted after 30 days by default.
10. Contact Us
If you have any questions, concerns, or requests about this privacy policy or your personal data, please contact: info@gen2pdf.com